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Desktop Management Tools

This service delivers a variety of tools that are used by departmental technical support staff (also known as Tier Ones) to manage their desktop systems.

These tools range from software packages for individual computers such as anti-virus software to centralized tools such as Microsoft SMS which enable Tier Ones to manage and update groups of machines.

IT also provides limited direct support to student computers through the Service Desk located in the Student Union.

Inquiries & Questions
Assistance with other issues related to this service can be requested using this form. Upon submission, this form creates a record in our tracking system and it will be routed to the appropriate resource for response. For immediate assistance with service disruptions, please call (405) 271-2203 or (888) 435-7486.